Coronavirus – An Important Message

Please be assured that we always take the safety and well being of our customers and employees very seriously but we are currently taking extra steps to help us all stay well during this pandemic.

If you need one of our engineers, please let us know before they attend if anyone in the property is feeling ill, is self isolating or has recently returned from abroad so that we can take the appropriate action.

Our engineers will be washing their hands more frequently, including before they come out to you but please feel free to ask them to wash their hands in your property should you wish. We will always try to stand at least 1 meter away from you and we ask that you do the same for us.

It may be necessary for us to cancel appointments as short notice due to illness and we understand if you need to do the same.

If you need to come into the office in person, we ask that you try to keep at least 1 meter distance from the counter and wherever possible, use contactless payment methods. For your convenience we do accept card payments by phone or bank transfers; one of our team would be happy to give you more information on how to do this should you wish.

We will do all we can to ensure our service to you is not adversely affected and we appreciate your cooperation during this phase of the pandemic.